Automotive Parts Counter person: The Automotive parts counter person is extremely knowledgeable about automotive parts and accessories and can accurately answer questions in person or by phone. He or she locates automotive parts within current inventory or from other sources (such as the internet, vendors, other dealerships, etc.) and arranges for their delivery. Responsibilities: Completes sales by entering purchased items into sales/inventory system. Takes customer orders and clarifies requests, identifies automotive parts and offers and explains alternative solutions. Maintains parts inventory by verifying supplies. Stocks items by unpacking, arranging, and placing items in bins and on shelves and adjusting inventory system. Receives returned items to verify parts not installed, generates credits and re-shelves part. Maintains safe and secure environment by following safety and security standard procedures and complies with regulations. Updates job knowledge by participating in educational opportunities and reading about new products. Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments. Performs other duties as assigned. Qualifications: Must have 5+ years GM parts counterman experience (dealership preferred). Excellent telephone and customer service skills. Inventory control experience Professional appearance and work ethic. Self starter and self motivator. Must be able to develop relationships with vendors and customers. Bilingual is a Plus.
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