Job Description

Medical Records Technician

Koniag Advisory Business Solutions, LLC, a Koniag Government Services company, is seeking a Medical Records Technician to support KABS and our government customer in Poplar, MT. This position requires the candidate to be able to obtain a Public Trust. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. The Medical Records Technician is responsible for managing and maintaining medical records within the Billings Area Indian Health Service (BAIHS) system. This position ensures accurate documentation, proper handling of protected health information, and efficient administrative support for healthcare operations.

Essential Functions, Responsibilities & Duties may include, but are not limited to:

• Medical Records Management: Scan medical documents into electronic patient record systems; Organize and maintain physical and electronic medical records; Ensure all medical documentation is properly filed and accessible; Verify completeness of medical records and identify missing documentation; Maintain accurate patient charts and medical history files
• Patient Information Services: Answer incoming telephone calls promptly and professionally; Verify patient eligibility and insurance information; Update patient registration pages with current demographic information; Verify all third-party insurance information and coverage details; Obtain Medicare secondary payer signatures when required; Assist patients with basic inquiries regarding their medical records
• Release of Information (ROI) Processing: Process Release of Information requests from patients and authorized entities; Verify proper authorization and patient consent for information disclosure; Prepare and transmit medical records in accordance with HIPAA regulations; Maintain logs of all information requests and releases; Ensure timely processing of ROI requests within established timeframes
• Administrative Support: Maintain confidentiality of all protected health information (PHI); Support Health Information Management department operations; Collaborate with healthcare staff to ensure proper documentation; Assist with quality assurance activities as needed; Maintain accurate work logs and productivity records

Required Qualifications:

• High school diploma or equivalent
• Completion of medical records technician training program or equivalent experience
• Basic knowledge of medical terminology
• Understanding of HIPAA regulations and healthcare privacy requirements
• Proficiency in computer applications and electronic health record systems
• Strong attention to detail and organizational skills
• Excellent written and verbal communication abilities

Preferred Qualifications:

• Previous experience in medical records or healthcare administration
• Knowledge of medical coding systems (ICD-10, CPT)
• Experience with electronic health record (EHR) systems
• Familiarity with insurance verification processes
• Experience working in Indian Health Service or federal healthcare settings

Essential Skills:

• Strong organizational and time management abilities
• Ability to handle multiple tasks simultaneously
• Professional telephone etiquette and customer service skills
• Ability to work independently with minimal supervision
• Team collaboration and communication skills
• Problem-solving and analytical thinking
• Adaptability to changing priorities and procedures

Physical Requirements:

• Ability to sit for extended periods
• Manual dexterity for computer operation and document handling
• Visual acuity for reading and reviewing documents
• Ability to lift and move files and records as needed

Compliance Requirements:

• Successfully complete background check process
• Maintain strict confidentiality of all patient information
• Adhere to HIPAA regulations and privacy standards
• Follow all facility security protocols and procedures
• Complete required training and orientation programs
• Maintain professional appearance and conduct
• Comply with all Indian Health Service policies and procedures

Security Requirement:

• Ability to obtain public trust

Technology Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Experience with electronic health record systems
• Basic understanding of medical records databases
• Ability to learn new software applications quickly
• Knowledge of scanning and document imaging systems

Career Development:

• Opportunities for professional development and training
• Potential advancement to specialized roles within health information management
• Continuing education support for healthcare-related certifications

Working Conditions:

• Location: Fort Peck Service Unit facilities (Verne E. Gibbs Health Center and Chief Redstone Health Center)
• Environment: Office setting within healthcare facilities

Our Equal Employment Opportunity Policy: The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

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