Job Description

Job Type:

Plains All American is an industry-leading transportation and midstream provider specializing in transportation, storage, processing and marketing solutions for crude oil and natural gas liquids (NGLs). We own an extensive network of pipeline transportation, terminalling, storage and gathering assets in key crude oil and NGL producing basins and transportation corridors and at major market hubs in the United States and Canada. On average, Plains handles more than 6 million barrels per day of crude oil and NGL in its Transportation segment. The company is headquartered in Houston, Texas.

We are looking for highly-motivated individuals who enjoy working as part of a team in a dynamic and entrepreneurial work environment.

The Dispatcher II role involves directing and servicing customer call-ins, dispatching drivers as needed, and preparing reports using a computer-based ticketing system. The position reports directly to the Field Supervisor and/or District Manager and plays a key role in ensuring smooth daily operations and excellent customer service.

Responsibilities:

• Takes call-ins from customers and records loads turned in;

• Dispatches loads to appropriate drivers;

• Corrects issues with driver’s logs in Xata application;

• Schedule drivers/trucks to meter provings and trucks;

• May sort run tickets, DOT logs and other office paperwork;

• Use computer to hand enter loads called in, loads dispatched to drivers and any other required data related to dispatch;

• Uses Computer to look up lease numbers, tank numbers, leases by name, operator number, barrel flow by destination, tickets by ticket number and by destination;

• Dispatchers are also responsible for staying up to date with lease severances relating to State Oil and Gas Boards approval to haul;

• Prepares morning reports related to over 48 hours, dropped loads, loads hauled, and any other reports related to dispatch or company business; 

• Track and file reports on a daily, weekly and monthly basis;

• Extensive interaction with customers relating to call-ins, coordinating leases to be hauled in a timely manner, ensuring that special instructions about leases are recorded and disseminated and resolving disputes over tickets;

• Fully qualified to perform edits and corrections;

• Perform other duties as assigned and relevant to operations of the company; and

• Demonstrate a positive impact by promoting safety in decisions and actions.

Requirements:

• High school diploma or equivalent;

• Ability to speak, read and write in English;

• Strong oral and written communication skills;

• Interacts with the public, management, marketing and drivers;

• Great customer and personal relations skills required;

• Strong quantitative and analytical skills;

• Basic math, keyboard skills, and knowledge of office procedures with responsible work habits;

• Utilizes 10-key calculator, multi-line telephone system, copy, fax machines and computers;

• Demonstrates conceptual thinking, strong planning, coordinating, problem solving skills, and multitasking abilities; and

• Office environment, low physical activity, some light lifting.

Compensation:

The pay range for this role is $26.04/hr - $30.64/hr USD depending on a candidate's relevant work experience and education.

Our compensation includes a generous benefits package that begins on day one of employment.

Equal Employment Opportunity Employer

#Plains

At Plains, our employees are our most valuable asset. Hard work is rewarded with competitive compensation and a top-tier benefits program designed to keep our employees safe, healthy and happy. We work hard to deliver the best results to our stakeholders and we also respect our employees need for personal and family time, which is reflected in our benefits program.

Salary details estimated by job boards such as Indeed, Glassdoor, and LinkedIn do not represent Plains’ compensation structure. We thank all candidates for their interest; however, only those selected for an interview will be contacted. 

By submitting your resume, you consent to the collection, use and necessary disclosure of the personal information provided during the application and selection process. Learn more .

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