Customer Service Representative - Entry Level - Immediate Hire Job at GIG VA Beach Inc., Norfolk, VA

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  • GIG VA Beach Inc.
  • Norfolk, VA

Job Description

We’re a rapidly expanding event marketing and nonprofit fundraising team looking to bring on Entry-Level Customer Service Representatives for immediate start dates. If you’re personable, energetic, and excited to work in a role that makes an impact, this opportunity includes full paid training and clear growth potential.

Position Summary

As a Customer Service Representative, you’ll support our live events, outreach initiatives, and promotional campaigns for nonprofit and purpose-driven clients. Your role centers around providing helpful, friendly interactions that strengthen community engagement and increase awareness for important causes.

This entry-level position is ideal for individuals interested in customer service, event support, public engagement, or fundraising.

Primary Responsibilities

  • Represent nonprofit clients at community events, outreach pop-ups, and promotional sites

  • Greet attendees, answer questions, and clearly communicate campaign goals

  • Assist with event setup, registration, tear-down, and materials distribution

  • Engage with community members to promote awareness and encourage involvement

  • Deliver excellent customer service in fast-moving event environments

  • Document guest interactions and provide event feedback to the team

  • Work closely with event leads and outreach coordinators to ensure smooth operations

  • Maintain a positive, professional, and solutions-focused attitude

Qualifications

No prior experience required — we provide comprehensive paid training .

You’ll thrive in this role if you:

  • Enjoy interacting with people and working in public-facing roles

  • Have strong communication or customer service skills

  • Bring an upbeat, friendly, and approachable demeanor

  • Can multitask and stay organized in dynamic environments

  • Are dependable, punctual, and open to learning

  • Are available for some evenings or weekends

  • Are 18+ and authorized to work in the U.S.

Preferred (but not required):
Background in customer service, retail, hospitality, events, fundraising, or sales

What We Offer

  • Immediate start dates

  • Paid training with continued mentorship

  • Competitive hourly pay + weekly performance bonuses

  • Rapid advancement opportunities (event coordinator, team lead, campaign manager)

  • Flexible scheduling options

  • Supportive, upbeat, and team-oriented work environment

  • Hands-on experience in customer engagement, event marketing, and community fundraising

  • The opportunity to support meaningful nonprofit missions and local initiatives

Who This Role is Ideal For

  • Entry-level job seekers

  • Recent graduates or individuals changing careers

  • People with experience in customer-facing roles (hospitality, retail, service industry)

  • Anyone who wants rewarding, people-focused work that benefits the community

Job Tags

Hourly pay, Weekly pay, Full time, Local area, Flexible hours, Weekend work, Afternoon shift,

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