Job Description

Overview Account Manager – Cox Business. At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies. We’re hiring an Account Manager to grow and strengthen valuable business relationships with existing Cox Business enterprise clients. This role is about developing account strategies and building meaningful connections with customers. A quota tied to a commission plan means earnings are in your hands. What’s in It for You? A competitive salary and top-notch bonus/incentive plans. A pro-sales culture that honors what salespeople contribute to our success. Exceptional work-life balance, flexible time-off policies and accommodating work schedules. Comprehensive healthcare benefits, with multiple options for individuals and families. Generous 401(k) retirement plans with company match. Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. Professional development and continuing education opportunities. Access to financial wellness/planning resources. What You'll Do You will be responsible for new account development, plus maintaining and growing your customer base through cross-selling, upselling, renewal and retention. You may manage industry-specific customers or enterprise-level relationships within your home territory. Identify new prospects and generate sales opportunities with existing customers. Develop and maintain sales plans for assigned accounts. Meet with prospective and existing customers to assess technology needs and goals. Use a consultative approach to educate and influence prospects and customers about Cox Business products and services. Serve as the main point of contact for customers, maintaining in-depth knowledge of their business, industry and key competitors. Ensure customer satisfaction throughout the sales cycle and retain an assigned base of existing customers by minimizing controllable churn and renewing contracts. Develop strategies and presentations to sell complex bundled voice, data and video solutions. Negotiate pricing and products with new and existing customers. Represent Cox Business in the local community to network and grow Cox’s presence in the market. Who You Are This role requires a strong understanding of Cox’s business products and the ability to clearly communicate their benefits to business clients. You should be a fast learner and an active listener. Qualifications include: Minimum A bachelor’s degree with 6 years of experience; or a master’s degree with 4 years of experience; or 10 years of related experience. Experience using Windows-based PCs, Microsoft Office and Salesforce, plus other CRM tools. A valid driver’s license, good driving record and reliable transportation. Excellent relationship-building, written communication and formal presentation skills. Preferred Experience in telecommunications, technology or cloud sales. Knowledge of the local market and key contacts. Compensation USD 83,400.00 - 125,200.00 per year. The salary range may vary based on location and candidate experience. This role is eligible for an annual incentive/commission target of $68,200.00 in addition to base pay. Benefits The Company offers eligible employees paid time off, seven paid holidays per year, and up to 160 hours of paid wellness leave annually, along with additional paid time off for bereavement, voting, jury duty, volunteer time off, military leave, and parental leave. Applicants must be authorized to work in the United States for any employer without current or future sponsorship. Legal/Employment Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Technology, Information and Media #J-18808-Ljbffr Cox Business

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