Virtual Office Assistant (Entry Level) Job at Sterling Consulting Solutions, Inc., United States

ckVscHVLM3BEUnVmZVNYZ21qOUpMN3hpamc9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Office Assistant (Entry Level)

Location: Remote

Job Responsibilities:

  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Temple Health

Patient Interviewer Job at Temple Health

Ensures that all patients are correctly and efficiently registered for hospital services. Gathers and processes all registration, billing and related information from patients in the Admissions, Outpatient, Radiology areas and/or Emergency Department. Verifies patient insurance...

University of California, Irvine

Lab Assistant 2 Job at University of California, Irvine

 ...adverse clinical brain blood vessel responses. The LA 2 will assist with breeding mouse colonies, setting up cages, tissue collection...  ...Ability and willingness to work with animals (mice) Handling lab supplies, equipment, and inventory Ability to maintain and organize... 

Global Channel Management, Inc.

Facility Operations Manager Job at Global Channel Management, Inc.

Facility Operations Manager needs 5 years' facility management or building operations experience required with three years of supervisory experience in management, budgeting, vendor management, operations and maintenance required. Facility Operations Manager requires... 

Vets Hired

Police Officer Recruit Job at Vets Hired

About the job Police Officer Recruit EXAMPLES OF ESSENTIAL FUNCTIONS The following examples are intended to describe the general nature and level of work performed by persons assigned to each classification. Police Recruit - While enrolled in the Police... 

RCM Health Care Services

Clinical Nurse Manager / Certified Home Health Agency / CHHA / Bronx Job at RCM Health Care Services

 ...Job Description Clinical Nurse Manager / Certified Home Health Agency / CHHA / Bronx Summary The CHHA-Clinical Manager will collaborate with the interdisciplinary teams Plan of Care to ensure necessary, appropriate and effective care for the patient supervising...