Company Summary DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network. Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile. Department Summary Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing community access to our products and services. Behind the scenes, dedicated individuals focus on refining the experience for millions of customers across all of our brands and providing support to our field agents. Job Duties and Responsibilities A User Experience Tester tests the front end of the applications our agents and technicians use at DISH. Because we pride ourselves in knowing our end users and how they navigate applications in their day-to-day work, our focus is considering all the different flows that should be tested for upcoming changes deployed monthly. In addition to testing applications and their upcoming changes, we work with our business partners to influence new enhancements that will make our agent's and technicians' jobs more efficient The team is looking for someone who is customer service oriented and who prides themselves in creative problem solving and advocating for those who use our applications. This position may require night and weekend work, both scheduled and unscheduled. Key Responsibilities: Detail-Oriented Develop and maintain test cases, using business/IT requirements to ensure system changes meet requirements End-User Experience Evaluate requirements for business need and optimal user experience Relationship Focused Works well with various departments throughout the company, including marketing, sales, product teams, and IT Pro-actively communicates changes, improvements and defect fixes in non-technical terms to a large audience, escalating as needed Product Leadership Ensures the product meets business needs and delivers value to users without introducing problems to current processes Skills, Experience and Requirements Education and Experience: 2 years user experience testing with frontend applications or equivalent experience Skills and Qualifications: Aptitude for defining problems, collecting data, establishing facts, and drawing valid conclusions Ability to plan for future work while maintaining the current delivery Must be able to handle different situations and tasks with minimal direct oversight from management Applicants must be internally motivated to seek out projects and drive forward needed initiatives Experience with Customer App (CAP) or other agent CRM applications a plus Call center experience a plus Salary Ranges Compensation: $63,150.00/Year - $90,000.00/Year Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits . The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless. Please note that you may redact or remove any information that identifies age, date of birth or dates of school attendance/graduation from your application documents before submission and throughout our interview process. DISH Network L.L.C
...Summary The Clinic RN works in collaboration and continuous partnership with clinic patients... ...the end of the bullet point. Perform Nurse visits* Facilitate process and work flows... ...of nursing with current licensure as a Registered Nurse in the state of Minnesota...
...college graduates, with no experience, get access to full-time, entry-level opportunities with some of the Nation's top employers. Our... ...talent. The Job: We are looking for an entry-level Human Resources Assistant .This Human Resources Assistant will have access...
...responsible to perform the following functions/duties: Experience with design, implementation, testing, and maintenance on network and telecom equipment and systems. Performs as network lead on network field engineering assignments. Requires experience across different...
...experience? Heres your chance to do just that, in a role with unlimited career growth and opportunities! Were hiring full-time Baristas to be the perfect blend to our team. Youll prepare specialty drinks, assist with food preparation, and receive orders and payments...
...therapy management and more. 7on/7off Overnight schedule Cardinal Health Remote... ...pharmacy operations results in flexible work schedules, a team environment and time for... ...This position requires you to workfrom home in a dedicated home office. Responsibilities...