Job Description

Job Description

Job Description

Description:

As a Senior Microsoft Dynamics Developer, you will support a federal customer to perform mission-critical functions within the Customer Relationship Management (CRM) system. You will be part of a business process re-engineering team comprised of process analysts, developers, testers, and organizational change agents seeking to re-envision the customer's current implementation of MS Dynamics 365. In this role, you will serve as the subject matter expert ensuring new/emerging business needs are evaluated, designed, and integrated within the existing instance and align with best practice implementation standards.

• Responsibilities include system integrations, custom code development, and 3rd-party application API integration.
• Help to develop and drive standards, development processes, advise on some systems architecture, and design patterns to support IT and business solutions.
• Configure out-of-the-box workflows and create/maintain custom workflows
• Configure application-related fields, forms, views, email notifications, acceptance roles, and access controls
• Responsible for the solution that includes high- and low-level designs, data modeling, data integration, tool configuration, and customizations.
• Integrate with third-party systems/applications via APIs
• Build reports, dashboards, and views
• Administer the instance, including the delegation of groups, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items, and updates of all other existing solutions requiring revisions
• Rapidly prototype new solutions to demonstrate Dynamics capabilities to our clients
• Collaborate with business users and stakeholders through design and implementation, including needs analysis and system requirements.
• Work with IT partners to design, configure, test and deploy changes to CRM database entities, fields, screens, forms, workflows, reports, and dashboards.
• Define and refine methodology and standards for setup, design, and implementation of the application or technology to meet the needs of the business and IT customers.
• Lead and/or contribute to technical design sessions.
• Document overall D365 system design and architecture as and where needed

Required Qualifications:

• A BA + 10 years’ experience, AA + 12 years’ experience, MA +7 years’ experience or 16 years’ experience
• Experience and programming knowledge in Customer Relationship Management (CRM) platforms; primarily Microsoft Dynamics 365
• Solid SQL skills to including SQL Server Stored Procedures, Triggers, and complex queries
• Good Programming skills in C#
• XML technology experience such as XSD, XPath, XQuery, XSLT, etc.
• Ability to work independently on a complex task with little direction, supervision, and management oversight.
• Able to understand the day-to-day operational needs of customers and identify areas for improvement in business processes and propose solutions.
• Strong analytical and problem-solving skills
• Ability to obtain a DHS Entrance on Duty (EOD).

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