Job Description
Join the Electric Mobility Revolution
Scooteretti is redefining how Canadians move through their cities—with premium electric bikes and unmatched customer service. As we continue to grow while others scale back, we’re seeking a Retail Sales & Operations Coordinator to support our dynamic retail and logistics operations.
This bilingual position offers the chance to work at the intersection of customer experience, sales performance, and operational excellence. You’ll work directly with the Vice President to keep our showroom, warehouse, and daily operations running smoothly and efficiently.
Key Responsibilities
Customer-Facing Sales (Retail & Online)
Engage with customers in-store and online, helping them select the right electric bike
Demonstrate product features and communicate value with confidence
Identify upselling and cross-selling opportunities to enhance customer experience and maximize revenue
Operations & Inventory Coordination
Oversee inventory across retail and warehouse locations
Track product flow, manage incoming stock, and update records accurately
Maintain store presentation standards to optimize merchandising and traffic flow
Team & Supplier Collaboration
Assign, manage, and follow up on tasks with team members to ensure productivity
Coordinate with suppliers and internal teams to streamline daily operations
Assist in onboarding and training team members on product knowledge and procedures
Executive Support
Support the Vice President with operational planning, execution, and reporting
Play a key role in day-to-day decision-making and performance monitoring
What We’re Looking For
Fluent in both English and French (spoken and written)
Retail sales experience with a customer-first mindset
Background in retail operations or store/warehouse management
Exceptional organizational skills with strong attention to detail
Clear communicator with leadership potential
Proficiency in Microsoft Office / Google Workspace and the ability to learn new systems quickly
Valid driver’s license and willingness to move between retail and warehouse locations as needed
A passion for cycling, sustainability, and innovative technology
Why Join Scooteretti
Work with the world’s top eBike brands and cutting-edge technology
Enjoy a comprehensive employer-paid benefits plan for full time employees
Be part of a growing company with advancement opportunities
Join a passionate, knowledgeable team in a supportive and fast-paced environment
Secure a full-time, permanent role in a thriving industry
Position Details
Full-time (40 hours/week)
Weekend availability required
Located at our Ottawa showroom and warehouse
Reports directly to the Vice President
Apply Today
If you're detail-oriented, motivated, and excited to work with an industry leader in electric bikes, we want to hear from you. Apply now and take your career to the next level with Scooteretti.
Scooteretti est le détaillant numéro un de vélos électriques au Canada, spécialisé dans les vélos à assistance électrique haut de gamme propulsés par Bosch et un service à la clientèle inégalé dans l’industrie. Basés à Ottawa, nous desservons des cyclistes partout au pays grâce à une sélection experte de marques réputées telles que Cube, Gazelle, Riese & Müller, Moustache, Tern et Urban Arrow. Reconnus comme un leader en mobilité électrique, nous misons sur l’innovation, la durabilité et l’excellence de l’expérience client. Rejoignez une entreprise en pleine croissance où la passion rencontre la mission, et où votre travail contribue concrètement à faire avancer les gens.
Scooteretti est le détaillant numéro un de vélos électriques au Canada, spécialisé dans les vélos à assistance électrique haut de gamme propulsés par Bosch et un service à la clientèle inégalé dans l’industrie. Basés à Ottawa, nous desservons des cyclistes partout au pays grâce à une sélection experte de marques réputées telles que Cube, Gazelle, Riese & Müller, Moustache, Tern et Urban Arrow. Reconnus comme un leader en mobilité électrique, nous misons sur l’innovation, la durabilité et l’excellence de l’expérience client. Rejoignez une entreprise en pleine croissance où la passion rencontre la mission, et où votre travail contribue concrètement à faire avancer les gens.
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