Job Description

FASHIONPHILE is more than just fashion - we're revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.

About the Opportunity:

The Retail Front Door Concierge is the first point of contact for clients who are visiting the boutique. Their main role is ensuring each guest is warmly welcomed with a smile and providing a seamless introduction to the FASHIONPHILE experience. This position is responsible for representing the FP brand and telling the Fashionphile story through professionalism, enthusiasm, and genuine hospitality. Responsibilities include:

• Greet all customers and visitors with a warm smile and gracious presence, setting the tone for a luxury experience that reflects FASHIONPHILE's commitment to excellence, elegance, and brand heritage.
• Assist with general inquiries and provide informed direction, ensuring every client feels attended to and valued while being guided to the appropriate department or specialist.
• Maintain an active awareness of guest flow and overall store safety by attentively overseeing all entrances and exits, ensuring a secure yet welcoming environment for clients and staff.
• Assist with courier drop-offs including unloading the van and scanning in items
• Support inventory replenishment, tagging, shipping, and merchandise organization.
• Assist with stock processing and maintain stockroom cleanliness and compliance.

What We're Looking For:

• 0-3 years of experience in retail, hospitality, security or customer service
• Ability to lift/carry up to 30lbs
• Must be able stand for an extended period of time
• Ability to successfully multitask
• Ability to provide excellent customer service

What We Offer:

• Medical, Dental and Vision Coverage
• FSA options for Medical, Dependent Care & Commuter Benefits
• Paid Time off, Paid Sick Time, and Paid Holidays
• 401(k) with generous match program
• Free Life Insurance and AD&D
• Long Term Disability Insurance
• Employee Discount
• FASHIONPHILE shirt to be provided to comply with dress code

Pay Rate:

• This position begins at $18.00/HR for all New Hires into FASHIONPHILE's Carlsbad location

FASHIONPHILE Group LLC is proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected].

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