Job Description

Recreation Attendant

Provides customer service to patrons in person and by telephone, answering questions and assisting with registration and facility reservations. This position focuses on the reservation and rental side of operations and requires the ability to perform heavy lifting and transport supplies and equipment between City rental facilities. Hours may vary depending on scheduled bookings and may include late evenings. Recreation Attendants are also responsible for assisting with closing multiple facilities across the city. This is a part-time position, but it is scheduled year-round.

Facilitate customer relations with a positive, professional attitude and tact.

Provides information to the public by answering phone and emails and responding to requests.

Promotes, implements, and assist with recreational activities, including but not limited to youth programs, athletic leagues and tournaments, adult and senior programs, and special events.

Assist with programs and events by registering patrons for classes and events; entering or documenting registrations; setting up equipment or supplies, completing clean-up activities.

Provides customer service and responds to routine inquiries regarding the city's recreation and park facilities, services, and programs.

Documents and enters payments, prepare receipts and cash reports, secure receipts and payments for processing and scheduling of activities.

Facilitate equipment check out of recreation, leisure and athletic equipment. Documenting check out and return and ensure all equipment is used safely.

Carry out additional duties as assigned.

Provides assistance in coordinating recreation and/or other special events hosted by the city.

Processes participant registration for various types of recreation classes and activities to include receiving and processing fees.

Must be at least 18 years of age. Must have high school diploma or equivalent.

Prefer at least one-year experience with Community Pass and 6 months cash handling experience

The City of Lancaster offer a complete benefits package to full-time employees which includes: health care; paid holidays, vacation time, sick leave, retirement, longevity, tuition reimbursement and more.

Are you able to lift and carry items weighing up to 25 pounds on a regular basis?

• Yes
• Yes, but I prefer not to unless necessary
• No

Are you willing to help with setting up for and cleaning up after events?

• Yes
• Generally
• No

Are you comfortable working late evening hours, including closing facilities as late as 12:00 AM if needed?

• Yes, I am available and comfortable with late-night closing shifts
• I am available but prefer not to work that late
• I am not available to work past 9:00 PM

Are you able to work evenings and weekends?

• Yes
• Some Evenings / Weekends
• No

Do you have reliable transportation to travel between City facilities during your shift?

• Yes
• No

* Required Question

City of Lancaster, Texas

Parks & Recreation

211 N Henry St Lancaster, Texas, 75146

9722181300

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