Job Description

Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

The Program Assistant II - Revenue Cycle is the person that staff and outside visitors first engage with. The Program Assistant II - Revenue Cycle is responsible for time sensitive departmental duties assigned by Supervisor. Program Assistant II provides essential support to the Revenue Cycle Department.

Responsibilities

• Scan zero batches from Revenue Cycle Specialist (Payment Poster) daily in a timely manner
• Open mail daily, date stamp and distribute
• Scan daily correspondence. Examples: Daily EOBs for denials, Refund backup and letters from Insurance payors
• Match weekly checks to Refund backup and mail out to payors
• Monitor Internal Revenue Cycle email boxes, review respond to inquiries appropriately
• Handle outgoing bulk mailings to providers and patient daily
• Responsible for monitoring and supply ordering
• Update Patient addresses in Epic after confirming with Patient
• Other duties as assigned by Supervisor, Manager or Director

Qualifications

Required:

• High school graduate or equivalent
• Ability to use a computer keyboard and mouse, navigate computer programs, and use email in a business setting
• Ability to communicate verbally in person, on the phone, and in writing in a clear and concise manner
• Attention to detail and ability to handle multiple tasks simultaneously
• Ability to work independently and as part of a team
• Under general supervision, ability to use initiative and sound judgment in carrying out responsibilities
• Ability to communicate verbally in person, on the phone, and in writing in a clear and concise manner
• Ability to work in a fast paced, complex healthcare environment
• Ability to establish professional relationships with patients, families, staff and providers

Preferred:

• Customer Service experience in a business setting
• Proficiency in Microsoft Office Suite

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

The hourly pay range for this position is from $23.32 to $33.20 and pay offered will be based on experience and qualifications.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months). Paid time off is prorated for part-time positions.

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at hrops@fredhutch.org or by calling 206-667-4700.

Job Tags

Hourly pay, Holiday work, Part time, Flexible hours,

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