Description\n
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\nLocation: This position is located at our Dublin, OH campus with hybrid flexibility (2-3 days per week onsite).
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\nWho we are
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\nFounded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®.
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\nWe’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.
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\nAbout the role
\n\nThe Product Owner will oversee the development of solutions that support Quantum Health’s internal and external partners, solve problems for employees/patients in their healthcare journeys, and drive strategic business outcomes for Quantum Health. We serve stakeholder needs through a variety of interaction channels and technologies, and the Product Owner role is the leader in ensuring thoughtful design of workflow, technology evolution and team collaboration. Responsibilities include developing the solution vision and strategy with enterprise partners, leading discovery to validate problems and solutions, driving roadmaps and backlogs, and iterating on solution delivery with development partners. The Product Owner is essential to ensuring the voices of stakeholders' guide development and there is linkage between all members of the team charged with bringing ideas into reality.
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\nWhat you’ll do
\n\nServe as a Subject Matter Expert for how Clients, Members and Strategic Partners experience Quantum Health.
\nTend to interaction channels, workflows, and tools.
\nDefine vision – articulate key problems to solve and the value of solving them.
\nThoughtfully collaborate with other stakeholders to ensure our solutions weave together all parties as needed.
\nCreate and maintain product road maps aligned to strategic outcomes.
\nWork with appropriate partners to develop and communicate release schedules.
\nCreate and maintain the product roadmaps and backlogs.
\nBalance stakeholder requirements
\nInvestigate and map dependencies, constraints, and other considerations.
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\nAlign requests and opportunities to business objectives and value and prioritize accordingly.
\nTranslate road map solutions into well-defined requirements and user stories.
\nDevelop acceptance criteria.
\nAnticipate stakeholder needs.
\nOversee development
\nWork with cross-functional teams and stakeholders to deliver on product and solution vision.
\nIdentify, define and organize activities to create an efficient iterative discovery and delivery process.
\nFoster a culture of process improvement and delivery quality.
\nSupport other stakeholder verticals strategically as needed.
\nAll other duties as assigned.
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\nWhat you’ll bring
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\nBachelor’s Degree
\nMinimum of four years product development experience
\nExperience working in and evangelizing agile development methodologies
\nProject experience
\nFamiliarity with financial and impact analyses
\nStrong communications and writing skills
\nStrong analytical and problem-solving skills
\nHighly organized
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\nExperience working in account management within a healthcare organization, or supporting them and clients directly
\nClient Reporting experience
\nMedical economics or clinical informatics experience
\nExperience successfully launching digital capabilities
\nProactive, autonomous work style
\nStrong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
\nTrustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.
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\n#LI-AT!
\n#LI-Hybrid
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\n What’s in it for you \n
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What you should know
\nReasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.
\nRecruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General.
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