Job Description

Why consider this job opportunity:

• Salary starting at $15.25 per hour, with potential for higher rates based on experience.
• Comprehensive healthcare benefits available from day one, including vision and dental coverage.
• Opportunity for career advancement and growth within the organization.
• Supportive and collaborative work environment that values diversity.
• Flexibility of remote work from home in Pennsylvania.

What to Expect (Job Responsibilities):

• Schedule, cancel, and confirm medical appointments based on patient preferences and physician?specific guidelines.
• Respond to non?scheduling inquiries and appropriately route calls.
• Collect and maintain accurate patient registration, demographic, and insurance information.
• Strive for one?call resolution for patient inquiries whenever possible.
• Achieve and maintain quality and service goals related to contact center metrics.

What is Required (Qualifications):

• Minimum educational requirement: High School Diploma or Equivalent (GED).
• At least 1 year of related work experience.
• Proficiency in computer operations and ability to troubleshoot basic technical issues.
• Strong communication and customer service skills.
• Adaptability in learning and using various software applications and programs.

How to Stand Out (Preferred Qualifications):

• Familiarity with medical terminology to enhance communication in a healthcare environment.

Job Tags

Similar Jobs