Job Description
Job Description
Job Description
Benefits:
- Commission
- Competitive salary
- Opportunity for advancement
Job Description:
We are seeking a highly motivated and experienced Outside sales/Relocation Specialist to join our team in
Wilmington, NC . The position includes a weekly salary with anywhere from $500 - $1,500 in commission added on! The ideal candidate will have a strong background in making estimates, referral marketing, and providing exceptional customer service. As a Relocation Specialist, you will be responsible for referral marketing, creating estimates, assisting clients in planning and executing their moves, and ensuring a smooth and efficient relocation process.
Key Responsibilities:
- Estimate Preparation :
- Conduct thorough assessments of clients' relocation needs
- Use the NC Tariff to provide accurate and detailed cost estimates for moving services based
- Review and explain estimates to clients, addressing any questions or concerns.
- Referral Marketing :
- Develop and implement referral marketing strategies to attract new clients.
- Build and maintain relationships with real estate agents, corporate HR departments, storage facilities, assisting living homes, and property management
- Track and analyze the effectiveness of referral marketing campaigns.
- Client Consultation :
- Consult with clients to understand their specific relocation requirements and preferences.
- Provide expert advice on packing, transportation, and storage options.
- Assist clients in selecting appropriate services and packages.
- Coordination and Planning :
- Coordinate all aspects of the relocation process, including scheduling, logistics, and communication with the customer.
- Ensure timely and efficient execution of all relocation activities.
- Handle any issues or complications that arise during the relocation process.
- Documentation and Compliance :
- Prepare and manage all necessary documentation for relocations.
- Ensure compliance with company policies, North Carolina tariff regulations, and legal requirements.
- Customer Service :
- Provide exceptional customer service throughout the entire relocation process.
- Address client concerns and complaints promptly and effectively.
- Follow up with clients post-relocation to ensure satisfaction and obtain feedback.
Qualifications:
- Proven experience as a Relocation Specialist or in a similar role.
- Strong knowledge of relocation processes, including estimating, logistics, and NC Tariff rules and regulations
- Excellent referral marketing and networking skills.
- Outstanding communication and interpersonal abilities.
- Punctuality
- Detail-oriented with strong organizational and planning skills.
- Ability to handle multiple tasks and work under pressure.
- Proficiency in relevant software and technology.
Preferred Skills:
- Experience in the moving or logistics industry.
- Knowledge of real estate and housing markets.
- Bilingual abilities are a plus.
How to Apply:
If you are a proactive and customer-focused professional looking to make a difference in the relocation industry, we encourage you to apply.
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