Job Description

Job Description

Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Compensation:

$19 per hour

• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Ensure all guests feel they are having an exceptional experience at the property
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Complete additional bookkeeping, administrative, and accounting procedures as requested

• Excellent customer service and communication skills are required
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Overnight shift; requires flexible hours
• Some college is preferred but a high school diploma or equivalent is required
• Experience in the hospitality industry or guest services is preferred, but not required

Marriott Schaumburg is located in the northwest suburbs of Chicago and boasts easy access to the highway for quick drives to downtown Chicago or O'Hare International Airport. Discover the shops at Woodfield Mall or LegoLand, both one mile from our hotel. After a productive day at Schaumburg Convention Center, unwind at TopGolf Chicago or continue your work at our hotel.

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