Key Details: Contract Role
Title :: GCP System Engineer - AI Contact Center
Duration :: Long Term Contract
Location :: Issaquah WA (Hybrid) - 3 days onsite in a week
Position Summary
We are seeking a highly skilled GCP System Engineer to manage the operational stability, configuration, and deep-level integration of the Google Contact Center AI (CCAI) platform and its related ecosystem. This role is crucial for implementing and maintaining core contact center functionalities, including call routing, WFM integration, and seamless channel connectivity between Google CES and Salesforce.
Required Skills and Experience
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