Full Time Library Assistant I at City of Boise in Boise, Idaho, United States Job Description Full Time Library Assistant I Print (Apply ? Full Time Library Assistant I Salary $16.15 Hourly Location Boise, ID Job Type Full Time Regular Job Number 23 -07054 Department Library Division Hillcrest Library Services Opening Date 02/21/2025 Closing Date 3/7/2025 12:00 PM Mountain + Description + Benefits + Questions Summary Statement L ibrary Assistants use their stellar customer service skills and inquiry to connect with patrons so they can discover the resources they need . If you share these values and are passionate about partnering with our community, we invite you to apply for our Full-time Library Assistant located at Hillcrest position today Provides reader's advisory, circulation services, reference services, and technology support to library users while delivering highly effective customer service. Work involves continuous public contact, requiring the exercise of considerable patience, tact, and diplomacy. May be required to work at various locations in the library system. This position works under immediate/direct supervision. Flexible hours are a must , including evenings and weekends, to provide the stellar customer service our library system offers. Essential Functions Assists library users with circulation, reference, reader's advisory, and other library services. Maintains accurate user account information and resolves customer concerns tactfully, using discretion and initiative to meet user needs. Maintains a basic knowledge of library resources and practices. Assists the public with library computer use and related technology. Assists with user inquiries and explains policies and procedures. Handles basic issues and problems and refers more complex issues to higher-level staff. Performs routine or repetitive tasks with specific instructions and set procedures, such as performing proper library opening and closing procedures and checking in returned materials using library computer systems. Maintains library collections by accurately sorting and shelving materials. Creates displays to promote programs, library services, and materials. Assists with outreach programs for users of all ages, as needed. Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. Requirements Required Know To view full details and how to apply, please login or create a Job Seeker account
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