Job Description

Overview Join to apply for the Downtown Gallery Assistant role at Colby College . Department: Museum Community and Visitor Engagement – JM. Location: Joan Dignam Schmaltz Gallery, Paul J. Schupf Art Center, downtown Waterville, Maine. Job Summary The downtown gallery assistant position provides a positive and welcoming presence for visitors of all ages, supports public visitors to the gallery, and ensures smooth logistical and administrative operations as well as adherence to security and safety protocols. Reports to the Museum’s Learning and Engagement Coordinator and works closely with the museum security manager and engagement team. This is a part-time role, up to 20 hours per week, with required evening and weekend hours aligned with operating and programmatic hours. Ideal candidates are punctual, friendly, detail-oriented, adaptable, and able to prioritize a wide variety of tasks by asking clarifying questions when needed. The Colby Museum and its mission are described in the full posting. Essential Functions To perform successfully, an individual must be able to perform essential duties and possess education/experience as listed. Colby College actively supports the Americans with Disabilities Act and will consider reasonable accommodations to enable individuals with disabilities to perform the essential functions of the position. This listing of essential duties is not all-inclusive, but representative; other duties may be assigned. Offer a positive and welcoming presence for visitors, providing excellent customer service and informational assistance related to exhibitions and programs in the gallery and Schupf Art Center. Monitor gallery activity and ensure visitors adhere to museum protocols and policies. Maintain alertness for unusual or suspicious activity; respond to incidents as necessary, including first response in emergencies; report security violations and write incident reports when needed. Serve as liaison and primary point of contact to the Schupf Art Center’s building manager to ensure smooth operation of gallery space; report facility-related needs or emergencies and keep the security manager and deputy director informed. Collaborate with learning and engagement staff on logistics for public and academic programs; communicate with internal stakeholders, prepare resources, and track visitor information. Provide logistical support for program execution, including setting up event spaces and coordinating with guests, visitors, and colleagues; includes evening and weekend events. Contribute to a hospitable environment for guest speakers, tour groups, and school visit needs during gallery visits. Provide logistical support for downtown programs, workshops, and training sessions involving community members, students, teaching artists, interns, and other student workers. Participate in regular meetings with engagement colleagues and Waterville Creates partners to coordinate operations and events at the Schupf Art Center. Assist the Mirken Director of Learning and Engagement and Mirken Coordinator with special projects, such as data compilation for grants, updating documents, and preparing program materials. Support engagement team with administrative tasks, ensuring office and artmaking supplies and interpretive elements are stocked and functional. Support the engagement team through software, data management, and registration tools. Position Qualifications Education and/or experience: High school diploma or equivalent required; professional coursework or post-secondary education is a plus Three or more years of previous professional experience Relevant engagement and/or administrative experience preferred Highly motivated, flexible, and comfortable with all audiences Unwavering commitment to fostering an antiracist, equitable work environment supportive of people from different cultures, backgrounds, and life paths Outstanding interpersonal and organizational skills with initiative Attention to detail and accuracy is critical Excellent verbal and written communication skills; ability to complete clear, concise, and accurate incident reports and documentation Experience working collaboratively within a diverse organization and with students, faculty, art center staff, and community partners Ability to work independently as well as in a team; exercise judgment, establish priorities, and complete projects with minimal supervision Proficiency with Microsoft Office Suite and Google Workspace; ability to learn Airtable, Adobe Creative Suite, EventBrite, SurveyMonkey, Workday, and other Colby-specific tools Physical/Mental Demands The physical and mental demands described here are representative of those that must be met to perform essential functions. Reasonable accommodations may be made for individuals with disabilities. Maintain confidentiality of employee data and respect privacy needs Able to meet highly inflexible deadlines; anticipate multiple urgent tasks Interact professionally and diplomatically with individuals who may express strong emotions Move around the gallery and campus facilities; access hallways and meeting rooms Prolonged computer use, including keyboard and mouse activity and screen viewing Lift and/or move up to 10 pounds regularly and up to 35 pounds occasionally Specific vision abilities required for close and distant viewing Ability to shift focus quickly due to interruptions and track multiple projects Moderate noise level with potential for occasional louder sounds How to Apply Interested candidates should apply electronically by clicking the “Apply Now” button on the Colby College website. Please upload a cover letter and resume to your application. Seniority level Mid-Senior level Employment type Part-time Job function Design, Art/Creative, and Information Technology Higher Education Referrals increase your chances of interviewing at Colby College by 2x. #J-18808-Ljbffr Colby College

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