Job Description

Job Description

Job Description

Description:

VEZA is committed to delivering outstanding customer experiences across every channel. We’re seeking a driven and relationship-focused Data Entry Specialist to nurture client partnerships and support business growth.

Key Responsibilities:

• Serve as the primary point of contact for new and revised purchase order (s).

• Proactively manage initial communications, swiftly addressing client questions, concerns, and service needs.

• Provide acknowledgment to all orders received.

• Collaborate cross-functionally (sales, customer service, RFQ) to ensure new and/or revised orders are process in a timely manner.

• Compile a list of PO’s pending to be entered into ERP system, maintaining organized records and ensuring up-to-date information. As well as following up with external and internal customer (s).

• Logging and Maintaining EDI/Client Portal activities.

• Track and document all account activities related to new and revised purchase orders, maintaining organized records and ensuring up-to-date information.

• Participate in continuous improvement initiatives and projects to enhance service delivery and client outcomes.

Requirements:

• Bachelor’s degree or equivalent experience

• Strong analytical, organizational, and communication skills

• Demonstrated experience solving complex customer problems independently

• Proficient in Microsoft (Excel, Word, Power Point, etc.)

• Experience with CRM and customer support software

• Positive, proactive, and adaptable mindset

• Must be fluent in English, including strong verbal and written communication skills (Spanish helpful).

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