Job Description

Overview We’re hiring Customer Service Representatives to join our mission-driven outreach and marketing team, where you’ll help bring nonprofit campaigns to life through face-to-face engagement , community events , and grassroots outreach . This is not a call center job . No cold calls. No scripts. Just real conversations that drive change and uplift communities. About Us We partner with leading 501(c)(3) nonprofits, advocacy organizations , and socially responsible brands to raise awareness, inspire action, and build donor support. Through live events and in-person outreach , we create authentic human connections that power real-world impact. What You’ll Do As a Customer Service Representative , you’ll be the front-line voice of the campaigns you represent—helping nonprofit partners connect with the public in meaningful ways. Key Responsibilities Represent nonprofit organizations at live events , fundraisers , and community outreach programs Engage with the public in a friendly, professional, and authentic manner Share powerful messages about social causes, nonprofit missions , and community needs Educate individuals on each nonprofit’s goals, impact , and ways to get involved Build relationships that foster long-term donor engagement and support Collaborate with your outreach team to ensure successful campaign execution Uphold our company values of integrity, compassion, and professionalism Who We’re Looking For No previous customer service or outreach experience required—we provide paid training and ongoing mentorship. We’re looking for passionate, people-first individuals who thrive in dynamic, public-facing roles . You’re a great fit if you: Have strong communication and interpersonal skills Are enthusiastic, outgoing , and enjoy meeting new people Are passionate about nonprofits, advocacy, or social change Thrive in fast-paced , interactive environments Are a team player who’s reliable, coachable, and eager to grow Are 18 and legally authorized to work in the U.S. What We Offer We believe your work should feel meaningful - and lead to long-term growth. That’s why we offer both purpose and potential . Paid training in campaign messaging, donor relations, and grassroots outreach Career advancement into leadership and nonprofit campaign management Opportunities to travel and represent causes at major community events A collaborative, inclusive team culture that celebrates your contributions Work that makes a real impact in communities across the country Valuable skills in nonprofit marketing, fundraising , and public engagement Start Your Purpose-Driven Career Today Whether you’re launching your career, pivoting into a more meaningful field, or looking for a team that values impact over profit , this is your opportunity to grow—while doing good. Apply now to become a Customer Service Representative and help create positive change, one conversation at a time . #J-18808-Ljbffr New Catalyst

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