Customer Service Representative Job at TalentBurst, an Inc 5000 company, Nashville, TN

cFV4c3RxUG5CQmVaZENmam16MUpMN1Znamc9PQ==
  • TalentBurst, an Inc 5000 company
  • Nashville, TN

Job Description

Job Description

Title- Managed Care Specialist | Hybrid

Duration- 8 Months

Location- Nashville, TN

Job Details:

Our Client provides their workforce with a hybrid work environment.

Most positions have a combination of work from home and work in the office, which varies by position, department, and business need.

Training is extensive, up to 6 weeks prescheduled, virtual / in-office (by supervisor request), and contractors must attend training every day to build proficiency.

No Preplanned PTO will be approved during training weeks.

All candidates MUST be local to middle TN and able to commute to our Client's office in Nashville, TN as needed. The work hours and schedule are M-F with standard 7.5 hours per day/max, 37.5 hours per week.

Key Responsibilities:

· Determine individual and family eligibility for our Client's care programs.

· Assist in coordinating and communicating schedules to internal/external Clients.

· Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.

· Timely management of casework, including proper documentation and case resolution.

· Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.

· Work efficiently / effectively in multiple databases to extract information.

· Attend workgroup meetings and participate in discussions.

· Assist leadership team, as necessary.

Requirements and Skills

· Must have a bachelor's or associate degree.

· A background in Paralegal studies is a plus.

· Work experience in a Legal environment a plus.

· Customer service or call center experience a plus.

· Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).

· Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.

· Excellent verbal and written communications skills.

· Keen attention to detail and adherence to deadlines.

· Strong time management, note-taking, email organization, and distribution skills.

· Critical thinking and problem-solving skills.

Other Important Information

· The position is a hybrid position in downtown Nashville, TN.

The contractor will work onsite and remotely based on the team's schedule.

  • · The position is contract for 12 months with an opportunity to be extended.

Job Tags

Contract work, For contractors, Work experience placement, Work at office, Local area, Remote work,

Similar Jobs

MGM Resorts International

Entertainment Usher - MGM Northfield Park Job at MGM Resorts International

 ...MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek... 

Jack Laurie Group

Ceramic Tile Installer Job at Jack Laurie Group

 ...Ceramic Tile Installer Were seeking a motivated Ceramic Flooring Installer to join our growing tile and stone division. This position works with ceramic, porcelain, natural stone, and specialty tile installations in commercial and industrial settings. Projects... 

Candidate Experience site

RN Contact Center Specialist - Telephonic Triage (Remote) Job at Candidate Experience site

 ...healthcare provider is seeking a Registered Nurse to work directly with Contact Center agents assessing health concerns via phone. This role...  ...skills are essential. This position offers the opportunity for remote work after 90 days and comes with a robust benefit package.... 

Stability Healthcare

Travel Entry-Level Cardiovascular Technologist Job at Stability Healthcare

 ...Job Description Stability Healthcare is seeking a travel Cardiovascular Technologist for a travel job in Oklahoma City, Oklahoma. Job Description & Requirements ~ Specialty: Cardiovascular Technologist ~ Discipline: Allied Health Professional ~ Duration:... 

Hilton

Pool Attendant - Intern Summer 2026 Job at Hilton

 ...Pool attendants are the front face of our pool operation and report to the Food & Beverage Manager. Pool Attendants are passionate about providing the highest levels of guest service and take pride in creating seamless and memorable pool experiences. Pool Attendants warmly...