221 Kelly Mill Road, Cumming, GA, United States | 1014 - Cumming GA | 18.00-19.00 per hour | Full Time
Customer Service Representative
Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience.
Our administrative representatives enjoy benefits including:
generous time off,
11 paid holidays,
401(k) with company match, Roth IRA,
medical, dental and vision insurance,
high deductible HSA,
telemedicine,
disability, cancer, and accident insurance.
health & wellness suite
company-paid + additional, optional, life insurance.
ABOUT OUR FAMILY OF BRANDS
We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.
As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.
A DAY IN THE LIFE AS A Customer Service Representative
As a customer service representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem solving, and commitment to create an awesome experience in every interaction will ensure your success.
Minimum Qualifications:
Working knowledge of Microsoft Office Suite
High school diploma or equivalent
Present a professional appearance
Able to work a 40-hour (minimum) workweek
Willing to work minimal overtime as needed
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
We are an Equal Opportunity Employer
(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).
Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.
Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.
...Now Hiring: Entry-Level Class A CDL Drivers - Charlotte, NC and Surrounding Areas Starting a new career in trucking can feel challenging, especially when many companies require experience you don't yet have. That's where we come in. If you've recently earned your...
...expose all scholars to a variety of authentic experiences. Our teachers use data driven collection to meet scholar needs and differentiation... ...and families.Opportunity We are seeking a mission aligned Art Teacher to join the growing team at Rainier Valley Leadership Academy...
...Job Type Full-time Description The Marketing Manager will report to the Chief Operating Officer and is responsible for developing and leading the cross-functional execution of the marketing strategy. The Marketing Manager will own branding, passive lead...
...Russo, AGBO is an artist-led, Academy Awardwinning independent studio redefining global storytelling across film, television, and gaming. With 15 #1 openings and more than $7 billion at the box office, its hits include Marvel's highest-grossing film Avengers: Endgame...
...end-to-end Oversee budgets, schedules, contracts, and risk management Coordinate with owners, architects, engineers, and subcontractors Drive project planning, cost control, and quality assurance Mentor and collaborate with project teams and field leadership...