Customer Experience Manager Job at Best Buy, Bozeman, MT

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  • Best Buy
  • Bozeman, MT

Job Description

As the Assistant Manager at one of our retail stores, you’ll be responsible for supporting all areas of the store including sales, operations and services. You’ll work in close partnership with the General Manager to drive store performance and execution. This includes providing leadership and direction to sales floor employees. You’ll support a culture of flexibility, cross-training and skill development for the team.

What you’ll do
  • Manage store leadership duties to ensure employees are efficiently deployed and remove barriers to deliver great customer experiences

  • Manage employee experiences, development and performance

  • Analyze performance indicators against business strategies and lead efforts to maximize or course-correct results across all spaces

  • Monitor results to identify opportunities in the store and drive the customer and employee experience in all business areas

  • Deploy resources in-store and in customers’ homes, including shift leads and third-party labor

  • Partner with the General Manager to drive a culture of flexibility and training associates in all departments

Basic qualifications

  • 1 year of leadership experience in business, military or related fields

  • 2 years of sales or customer service experience

Preferred qualifications

  • 1 year of experience managing and reviewing operational expenses and revenue

  • Consumer electronics industry experience

  • Prior experience setting retail sales goals

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
  • Competitive pay

  • Generous employee discount

  • Physical and mental well-being support

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
#PIQ1 PandoLogic. Category:Retail, Keywords:Assistant Store Manager, Location:Bozeman, MT-59715

Job Tags

Full time, Shift work,

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