Job Description

Network Adjusters is seeking skilled insurance claims adjusters with experience in General Liability and/or Construction Defect for a third-party liability Construction Defect Claims Adjuster position. In this role, you will manage third-party Construction Property Damage and Liability Insurance claims of varying complexity and severity, specifically within construction development and subcontractor programs.

CONSTRUCTION DEFECT ADJUSTER RESPONSIBILITES:

• Knowledge of General Liability and Construction Defect claims.
• Provide superior customer service to meet the needs of the insured, claimant, all internal and external customers, including carrier clients.
• Fulfill specific client requirements including reporting of claim details and analysis.
• Review and analyze coverage and apply policy conditions, provisions, exclusions and endorsements.
• Recognize and apply jurisdictional issues that impact the claim (i.e.: negligence laws, financial responsibility limits, immunity, etc.)
• Investigate facts to determine liability, other sources of recovery as appropriate by contacting and interviewing appropriate parties.
• Manage 3rd party property damages, bodily injury and other claims requiring specialized investigation and utilization of external experts in accordance with local laws.
• Effectively manage litigated claims & assigned defense or coverage counsel.
• Establish and maintain appropriate claim and expense reserves in a timely fashion.
• Develop and continually update a plan of action for file resolution including maintaining an effective diary.
• Document claim file activities in accordance with established procedures.
• Write denial letters, reservation of rights, tenders and other routine and complex correspondence to insureds and claimants.
• Confer with higher level technical claim personnel for guidance and direction to ensure files are handled properly.
• Determine settlement amounts based on independent judgment, application of applicable limits and deductibles.
• Negotiate settlements within authority limits.
• Identify subrogation opportunities.
• Meet all quality standards and expectations based on Best Practices.
• Assure compliance with state specific regulations.
• Effectively manage multiple competing priorities to ensure timely payment, follow-up and claim resolution.

CONSTRUCTION DEFECT ADJUSTER QUALIFICATIONS:

• 2-5 years of experience in claims handling (preferably 3rd party - general liability).
• College/Technical degree or equivalent business experience.
• Obtain Adjusters licenses as required to meet business need.
• Complete continuing education to maintain licenses.
• Strong verbal and written communication skills.
• General software skills including MS Word, Outlook and Excel.
• Customer service and empathy skills.
• Solid analytical and decision-making skills in order to evaluate claims and make sound decisions.
• Excellent negotiation skills and ability to effectively handle conflict.
• Strong organization and time management skills.
• Ability to multi-task and adapt to a changing environment.
• Attention to detail, ensuring accuracy.
• Strong investigative skills and creativity to achieve optimal results.
• Ability to maintain confidentiality.

CONSTRUCTION DEFECT ADJUSTER BENEFITS:

• Training/Development and growth opportunities
• 401(k) with company match / Retirement planning
• Paid time off / Company paid holidays
• Comprehensive health plans including dental and vision coverage
• Flex spending account
• Company paid life insurance
• Company paid long term disability
• Supplemental life insurance
• Opportunity to buy into short term disability
• Strong work/family and employee assistance programs

We have openings in Denver, Colorado; Farmingdale, New York; and Covington, Kentucky. Remote work may be available for experienced candidates who meet the required criteria.

The starting salary for this position is $75,000 - $100,000, depending on factors such as licensure, certifications, and relevant experience. Become a part of a dynamic, energetic workforce in which you can make a difference.

Founded in 1958, Network Adjusters has built a reputation as a leading provider of insurance claims administration and independent adjusting services. Serving the insurance industry for nearly seven decades, Network Adjusters, Inc. brings together the best elements of third-party claims administration and independent adjusting services. From our primary offices in New York, Denver and Kentucky to our national network of experts, our superior experience and ongoing training are the keys to successfully managing our clients claims and handling specialized insurance needs. All of our Claim Directors have extensive backgrounds working with major insurance carriers, giving us a thorough understanding of factors critical claims handling. It all adds up to measurable results—the proof is in our extensive track record of settled claims and unmatched recovery abilities.

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