Job Description
Job Description
Job Description
No.18 karaoke is currently looking for new staff to join our team. It’s fun to work at karaoke bar. The ideal candidate will be able to work 4-5 days a week from 6pm-3am. We prioritize a friendly and welcoming personality, attention to detail, and a strong sense of responsibility. We offer a pleasant work atmosphere and the opportunity to gain knowledge and develop skills to better serve our members .
Essential Functions
- Prepare and serve beverages to guests according to recipes and contracts
- Stock/restock appropriate areas of the bar with alcohol, glassware, ice and supplies
- Available to work a variety of hours, days and shifts, including weekends
- Effectively service a full bar top, cocktail station, and dining room orders
- Safely and effectively transport food or beverages to a table of three in a single trip
- Ability to safely tolerate hands being exposed to liquids frequently, including water, cleaning solutions, alcohol, various juices and other liquids
- Safely and effectively use and operate all necessary tools and equipment, including knives and blenders
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties
- Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Safely and properly change beer kegs, CO2 tanks and soda dispensers
- Manually wash and sanitize glassware using a three compartment sink
- Account for and maintain the security of all bar stock and inventory
- Responsible for the security and reconciliation of the bar cash drawer
- Ability to recognize an intoxicated guest, refuse to overserve guests and seek out management with any concerns about a guest that appears intoxicated
- Accurately record and account for all items ordered, process payments, and account for and balance all sales/receipts in compliance with restaurant policies and procedures
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques and present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
- Oversee daily operations of the restaurant or catering service during assigned shifts.
- Ensure that all staff members adhere to food handling and safety regulations.
- Manage inventory control, including ordering supplies and maintaining stock levels.
- Train and mentor new staff on hospitality management practices and service standards.
- Assist in the development of staff schedules to ensure adequate coverage during peak hours.
- Handle customer inquiries and resolve any issues that may arise during service.
- Collaborate with management to implement strategies for improving guest satisfaction and operational efficiency.
- Maintain cleanliness and organization of the dining area, bar, and kitchen to meet fine dining standards.
- Support the Assistant Manager in executing promotional events or catering services.
Requirements
- Must be 21 up a team player, flexible schedule , able to work under pressure
- Good communication skills
- Friendly and outgoing personality
- Able to carry trays and balance food/beverages
- Good customer service skills
- Good problem-solving skills
- Self-motivation and accountability
- Previous experience in hospitality management or a related field is preferred.
- Strong knowledge of inventory control processes and food handling practices.
- Experience in fine dining settings is highly desirable.
- Excellent leadership skills with the ability to motivate and train staff effectively.
- Familiarity with bar operations is a plus.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
- Strong communication skills and a customer-focused attitude.
- Previous experience as an Assistant Manager or similar role is advantageous.
- A passion for delivering outstanding guest experiences in a restaurant or catering environment.
Join our team as a Shift Leader where you will have the opportunity to grow your career in the vibrant world of hospitality!
Pay
Job type
Shift
Job Tags
Full time, Flexible hours, Shift work, Night shift, Day shift, Afternoon shift,