Job Description
Company Overview
Kanafani Sweets & Coffee is a welcoming café and dessert boutique, proudly offering authentic Middle Eastern sweets and premium coffee beverages. With an emphasis on quality ingredients and genuine hospitality, our mission is to provide customers with an unforgettable experience—whether they are enjoying a traditional sweet treat, savoring a world-class espresso, or relaxing in our inviting atmosphere.
We are seeking an Experienced Barista to become a key member of our team and represent Kanafani Sweets & Coffee’s commitment to excellence in both product quality and customer satisfaction.
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Position Summary
In this role, you will take ownership of crafting high-quality espresso-based beverages, ensuring prompt and friendly service, and maintaining our café’s impeccable standards. You will also collaborate with the confectionery team to create exceptional sweet-and-coffee pairings. Above all, you will be instrumental in cultivating a warm and welcoming environment that keeps our guests coming back.
Please Note: Proficiency in English is a must for effective communication with customers and team members.
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Key Responsibilities
1. Beverage Preparation and Quality Control
Skillfully prepare a full range of espresso-based beverages (latte, cappuccino, macchiato, Americano, etc.) and drip-coffee methods (pour-over, French press, etc.)
Uphold best practices in espresso extraction, milk steaming, and latte art for consistently high-quality drinks
Stay updated on industry trends, new brewing techniques, and creative drink ideas
2. Customer Service and Communication
Greet and interact with customers in a friendly and engaging manner
Demonstrate proficiency in English to clarify orders, offer suggestions, and describe flavor profiles effectively
Maintain a warm, inviting environment by addressing customer concerns promptly and creating memorable interactions
3. Menu Knowledge and Sweet Pairings
Acquire thorough knowledge of our sweets, confections, and pastries, understanding how they complement different coffee beverages
Offer thoughtful drink and dessert recommendations based on customer preferences and dietary needs
Communicate with the confectionery team to innovate new pairings and seasonal menu items
4. Cleanliness and Organization
Adhere to health and safety regulations by keeping workstations, equipment, and dining areas clean and sanitized
Restock ingredients and supplies (coffee beans, pastries, syrups, etc.) accurately and efficiently
Follow food handling best practices to maintain an immaculate environment for both staff and customers
5. Operational Efficiency
Manage the cash register, process payments, and handle financial transactions with accuracy
Practice proper inventory management by tracking product usage and reporting shortages or inconsistencies
Participate in team training sessions and provide support during peak hours to ensure seamless service
6. Collaboration and Professional Growth
Work closely with fellow Baristas and pastry staff, sharing knowledge and tips for continual improvement
Attend product tastings, barista trainings, and team meetings to refine skills and maintain a high level of service
Uphold Kanafani Sweets & Coffee’s values of respect, teamwork, and continuous learning
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Qualifications and Requirements
Experience:
Minimum of 1–2 years of barista experience in a specialty coffee shop or café environment
Language Proficiency:
Must be proficient in English (both spoken and written) for clear customer interactions and team communication
Coffee Knowledge:
Advanced understanding of espresso extraction, manual brewing methods, milk steaming, and latte art
Customer Service:
Proven ability to deliver friendly, attentive, and knowledgeable service
Work Ethic and Attention to Detail:
Strong focus on cleanliness, consistent product quality, and efficiency
Physical Requirements:
Comfortable standing for long periods and performing moderate lifting (up to 30 lbs)
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Desired Personal Attributes
Passion for Coffee:
Genuine enthusiasm for coffee culture and a desire to stay on top of emerging industry trends
Adaptability and Resilience:
Ability to remain composed under pressure and multi-task during busy periods
Team Spirit:
Eagerness to collaborate, help others, and foster a positive workplace environment
Reliability and Professionalism:
Respectful of all team members, punctual, and consistent in delivering outstanding service
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What We Offer
Competitive Wage and Tips:
Compensation reflective of experience and skill level, plus a tip-sharing model
Professional Development:
Access to ongoing training in coffee brewing, latte art, customer engagement, and opportunities for advancement within the café
Employee Discounts:
Enjoy reduced pricing on our specialty coffees, sweets, and café merchandise
Welcoming Culture:
A supportive, team-oriented environment where your passion for coffee can shine
Company DescriptionKanafani Sweets & Coffee is a cozy café specializing in authentic Middle Eastern sweets and premium coffee, offering a warm, welcoming atmosphere where quality and hospitality take center stage.
Kanafani Sweets & Coffee is a cozy café specializing in authentic Middle Eastern sweets and premium coffee, offering a warm, welcoming atmosphere where quality and hospitality take center stage.
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