Job Description

The Salvation Army Job Opportunity

At The Salvation Army we honor the unique perspectives and contributions of every individual. We are dedicated to fair pay practices, ensuring equal compensation for equal work, regardless of gender, race, or other factors. Be part of something meaningful. Whether you're supporting those in need, assisting with disaster relief, or working in areas like finance or fundraising, each role offers a chance to make a lasting impact. If you're looking to align your career with your values, explore opportunities at The Salvation Army and help us create a brighter, more inclusive future for all.

Compensation Range: $57,977 to $72,471/year, based on experience.

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Objective

Oversee and manage the background check and investigation process for employment and volunteer positions throughout The Salvation Army's Central Territory. This role ensures compliance with legal requirements and internal policies while supporting the organization's commitment as a "second chance" employer. The position involves evaluating criminal history and conducting related investigations with fairness, discretion, and sound judgment to help protect the integrity, safety, and mission of the organization. Additionally, this position will assist with recruitment activities and new employee orientation as needed.

Background Checks & Compliance

• Leads all background check processes for employment and volunteer candidates across the territory, ensuring compliance with the Territorial Background Check Policy and applicable state regulations.
• Evaluates criminal records and determines eligibility for employment/volunteering, using policy guidelines and independent judgment.
• Advises Background Check Advisory Committee (BCAC) as needed, preparing detailed case reports for complex evaluations.
• Manages the Conditional Hire process, recommending temporary policy adjustments in response to external delays (county reporting slowdowns).
• Serves as the primary liaison with the territorial background check vendor to troubleshoot issues and improve turnaround times.
• Processes and approves monthly vendor invoices and allocates charges to appropriate divisions/commands.
• Performs routine background check audits, maintains a master audit schedule, and prepares comprehensive audit reports for leadership.
• Provides monthly background check statistics to the Territory Recruiting Manager, including division and territory-wide insights.
• Maintains the Background Check Standard Operating Procedures (SOP) Manual, ensuring all processes are clearly documented and updated regularly.
• Regularly reviews and proposes updates to the Territorial Background Check Policy, ensuring compliance with evolving legal requirements and alignment with efficient hiring practices.

Recruitment & Onboarding

• Supports candidate recruitment for THQ (Territory Headquarters) and CFOT (College for Officer Training) positionsensuring a positive candidate experience and full compliance with legal hiring practicesand assists with the recruitment of non-exempt positions on an as-needed basis.
• Facilitates THQ employee onboarding, including leading in-person orientation sessions as requested.

Training & Consultation

• Educates HR and Volunteer staff across the territory on background check policies and procedures.
• Provides expert consultation to divisional/command staff and presents at conferences when requested.

Administrative Support & Special Projects

• Maintains a Standard Operating Procedures manual detailing all processes and procedures related to the role.
• Assists with various HR Department projects, including:
• THQ Employee Recognition Event
• THQ Christmas Celebration
• Territorial Human Resources Conference

Minimum Qualifications

The requirements listed below are representative of the minimal knowledge, skills, and/or abilities required for this position.

Education & Certification:

Associate's degree in human resources or a related field. Bachelor's degree preferred.

Experience:

Minimum of 4 years of experience in a Human Resources position with proven success in recruiting. Experience reviewing criminal history is highly desired.

OR: Any equivalent combination of training and experience which provides the required knowledge, skills and abilities

Knowledge, Skills and Abilities:

• Knowledge of Microsoft Office (Word, Excel, Power Point, Teams, Outlook).
• Professional etiquette, initiative, creativity, organization, communication, and group/teamwork skills.
• Ability to work independently and maintaining the utmost confidentiality.
• High emotional maturity and sound judgement to make independent decisions.
• Excellent time management skills to manage multiple projects, stay on task and meet deadlines.
• Ability to speak and understand English in a manner that is sufficient for effective communication with supervisors, employees, etc. and to perform the requirements of this job.

Supervisory Responsibility: None

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the duties of this job.

Physical requirements include good speaking and hearing, and manual dexterity for frequently entering data into a personal computer; will be required to visually review document scans of varying quality for prolonged periods of time.

Travel: Infrequent overnight travel to professional conferences and audits. Approximately three times per year.

Working Conditions: Full time position performed in a typical office environment. May be hybrid (in office/remote twice per week)

The Salvation Army is an Equal Opportunity Employer, Minority/Female/Veterans/Disabled.

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