Assistant Manager II Job at Amazon Retail LLC - D79, Porter Ranch, CA

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  • Amazon Retail LLC - D79
  • Porter Ranch, CA

Job Description

DESCRIPTION

This role is required to be in person at a grocery location in the Greater Porter Ranch, CA area.

We are looking for an experienced Assistant Manager who can bring Amazon’s customer obsession to life in a grocery environment. You will direct day-to-day store operations and lead a team of engaged grocery associates to deliver a one of a kind shopping experience for customers. You will play a vital role in maintaining a vibrant store culture based on customer obsession, trust, respect, continuous learning, safety, and fun.

Assistant Managers are experienced in leading large teams to deliver against standard operating procedures. Assistant Managers are natural leaders who are comfortable with change and are always looking for ways to improve their operation. Assistant Managers demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, a willingness to learn new things, and a commitment to the customer and employee experience.

Key job responsibilities
• Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience.
• Manage a team of associates, including relaying expectations, managing performance, providing regular feedback, and supporting career development.
• Delegate effectively to drive exceptional results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store employees.
• Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.
• Identify areas of opportunity, determine root causes, and seek support to implement solutions to continuously improve the overall performance and culture of the store.
• Maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store.
• You are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift, up to 10 hours at a time.
• Must be able to work a flexible schedule/shift/work area, including weekends, nights and/or holidays.

Candidates must be at least 18 years of age.

Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

BASIC QUALIFICATIONS

- 3+ years leadership experience in a customer-facing retail, hospitality, or grocery environment, or 2+ years Amazon (Blue Badge/FTE) experience, or Bachelor's degree from an accredited university.

Job Tags

Full time, H1b, Holiday work, Flexible hours, Shift work,

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