AmeriCorps VITA Site Coordinator Job at Trident United Way, North Charleston, SC

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  • Trident United Way
  • North Charleston, SC

Job Description

Trident United Way's
Mission states that we are a catalyst for measurable community transformation in Education, Financial Stability and Health.
Our vision is simple, we are the leader in uniting our community to improve Llves. 
 

Trident   United   Way's  
Staff and volunteers are devoted to developing the financial and human resources necessary to do this transformational work. We know the importance and value of our Human Capital and are deeply committed to enhancing our corporate culture, while serving our community, with every new hire. We hope that you want to join our progressive and committed organization, so please, do not hesitate and apply today. 

Trident United Way and its employees seek a diverse, inclusive and equitable workplace. Trident United Way defines a diverse, inclusive and equitable workplace as one where all employees and volunteers, regardless of race, gender, sexual orientation or identity, age, education, disability or veteran status feel valued and respected. Trident United Way is committed to a nondiscriminatory approach toward employment and investment. Trident United Way will provide equal opportunity for employment and advancement in all departments. It will seek community feedback to ensure community investments are pursued through a lens of equity. Trident United Way respects and values diverse life experiences and ensures that all voices are heard to inform our work.
Trident United Way is committed to modeling diversity and inclusion in the nonprofit sector and to maintaining an environment of inclusiveness and equitable treatment for all.

Trident   United   Way
Participates in the Employers of National Service Network,  alumni of AmeriCorps, SeniorCorps and PeaceCorps programs are encouraged to apply!

Trident United Way is an Equal Opportunity Employer with an employee base of 40-50 FTE's. 

.

Youtube video: 

View our impact report  .

We are looking forward to your application! 

AmeriCorps VITA Site Coordinator
Position Type Minimum Time Member
Stipend Amount $596 bi-monthly ( 15th and last day of the month)
Education Award $1,565.08
Hour Requirement 20 hours per week
Reports To Angie Williams/Director of Community Initiatives
Service Term January 2025-May 31st 2025
Schedule Flexible (determined during orientation)

Position Overview: The VITA Site Coordinator is responsible for managing the daily operations of a 
Volunteer Income Tax Assistance (VITA) site, ensuring that all clients receive high-quality, 
accurate, and confidential tax preparation services. This role involves coordinating volunteers, 
overseeing tax preparation activities, and maintaining compliance with IRS and program policies. As 
the key organizer at the site, the Site Coordinator is essential to providing a smooth and positive 
experience for both volunteers and clients.

Responsibilities:
• Volunteer Support: Provide support to all VITA volunteers at assigned site(s).
• Site Operations: Oversee the daily operation of the VITA site, including setup, organization, 
and closing procedures. Monitor site flow to minimize wait times and ensure efficient client 
service.
• Tax Preparation: Complete IRS certification and prepare tax returns as needed. Step in to 
assist with tax preparation in the event of volunteer shortages or high client volume, ensuring 
clients receive timely assistance.
• Quality Control and Transmission: Perform quality reviews on completed tax returns to ensure 
accuracy, adherence to IRS guidelines, and client satisfaction. Transmit finalized tax returns to 
the IRS, ensuring all submissions are accurate and timeline
• Compliance and Confidentiality: Ensure that all volunteers follow IRS standards and program 
policies, particularly regarding confidentiality and data security. Maintain a safe and secure 
environment for clients and volunteers.
• Technical Support: Troubleshoot issues with IRS-approved tax software and other equipment. 
Provide basic technical support to volunteers and communicate any major issues to program 
leadership.
• Reporting and Communication: Collect and report data on the number of clients served, tax 
returns completed, and other metrics as required by the program. Serve as the main point of contact 
between the site and program leadership.
• Community Outreach: Support outreach efforts to promote VITA services within the community, 
ensuring that eligible clients are aware of the free tax preparation assistance available.
Qualifications:
• IRS Site Coordinator and Advance certification (training provided).
• Excellent communication and interpersonal skills, with the ability to work well with diverse 
populations.
• Familiarity with basic technology, including tax preparation software and troubleshooting 
minor technical issues.
• Attention to detail and commitment to maintaining confidentiality and high standards of 
service.
Certification Requirements: All VITA Tax Preparers must pass IRS certification tests, including:
• Volunteer Standard of Conduct
• Intake/Interview & Quality Review
• Basic and/or Advanced IRS Certification

Commitment: The Site Coordinator position typically requires 15 hours per week during tax season 
(January through April), with flexibility to address site needs, especially during peak times. 
Availability for training and planning prior to tax season is also necessary.
Benefits of Volunteering as a VITA Site Coordinator:
• Develop leadership and management skills through hands-on experience in a community-focused 
environment.
• Gain in-depth knowledge of tax preparation and IRS guidelines.
• Make a direct impact by coordinating services that help individuals and families access 
financial resources and maximize their refunds.
• Network with professionals and volunteers who are passionate about serving their community.

Job Tags

Part time, Flexible hours,

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